I started out by taking a basic course in tax preparation in late 1983 just out of curiosity (was selling mutual fund investments at the time). Since that time my business now serves 330 individual households and about 40 formal business entities (partnerships and S-Corps); this excludes Schedule C filers.
The clientle is made up of a wide range of occupations and income levels ($20k--500k). There are several rental property clients, small business owners, teachers, salespeople, motor sports team employees, construction workers, etc.
My upbringing taught me to treat everyone fairly and with respect. There are no clients who complain when they know everything will be done legally to reduce their tax burden. Personally, my own work experience includes 33 different jobs in a variety of occupations. This helps in understanding a wide range of employment situations and respect for all types of work.
While I can accomodate new individual tax prep clients, small business owners and employer payroll services is the main area of desired expansion. The payroll system in place is quite user friendly for any small business operator and will provide efficiency at a reasonable price. Let me know your needs as an employer and we can customize a plan for your payroll and employer tax filings.